UX Research Lead at Google. Have managed Researchers & Designers. Currently growing a UXR team for Google Pay, in multiple locations – including the US, Singapore, and India.
UX Research teams have their biggest impact through developing close partners with cross functional stakeholders. Work with my team to develop prioritization skills High success rate for promotion candidates in my team.
Hire mixed-method and quant researchers. Qualitative research provides insights that can be (if necessary) subsequently quantified with a representative sample.
Founder of Google’s Sprint Master Academy. Teach full-day programs on Sprint methodologies. Collaborate on innovations for design thinking and sprint methods.
Including Payments, Social, Apps (Gmail / Docs), Ads.
Enterprise / Business:
Payments, Ads, Developers
Both consumer and enterprise. Countries inc: China, Brazil, Spain, India.
Development of strategic research:
Distilling research findings into principles, driving cross-functional (PM, UX, Eng) collaboration, and design decisions, in product development.